Introducing: JOY Marketplace is a Directory of Service of local and national non-clinical services

JOY Marketplace is a Directory of services of local and national non-clinical services

Introducing: Joy Marketplace – a helpful website where you can find information about non-clinical services and support available locally and nationally. This includes things like community groups, mental health support, physical activity programmes, and more.

This guide will walk you through how to use, update, and make the most of the website.

A beginner’s guide to using the Joy Marketplace

The Joy Marketplace is designed to help people find the right support for their needs. It’s especially useful for professionals working in social prescribing and voluntary organisations who want to refer or signpost individuals to trusted services.

But it’s more than just a directory – it also allows health and care professionals to make referrals and track them, helping to see what impact those services have had on the people they support.

How Joy works with other local platforms

The Joy Marketplace works alongside the How Are You (H.A.Y.) websites. Both platforms list local organisations that provide support across Cambridgeshire and Peterborough, making it easier for people to find the help they need when they need it.

Joining the JOY Marketplace

How to use the Joy Marketplace is a beginner’s guide to setting up and using the Joy Marketplace and includes information on:

• How to add a service to the Joy Marketplace *

• Managing your referral pathway

• Changing a listing owner

How to use the Joy Marketplace – Joy Knowledge Base

A video on how to add your service to the Joy Marketplace:  Joy Marketplace Demonstration Session Recording

Monthly Demos

Anyone in a Community Organisation who has added a listing to the Joy Marketplace is invited to join monthly demo sessions.  Find out more: Joy Marketplace Monthly Demo

To ensure that patients are prepared, once they have been referred to a service, they will receive an email with a link to your listing on the Joy Marketplace.  What does a patient see when they get referred to your social prescribing service?

How do I manage inappropriate referrals?

Here you will find some tips on how to minimise the number of inappropriate referrals being sent to your organisation

How to reduce inappropriate referrals?

More about JOY Marketplace

Please feel free to reach out to support@thejoyapp.com for any further support or information.