Tag Archive for: mark freeman

Cost of Giving Crisis – a view from Cambridgeshire.

“With costs climbing, funding falling and demand increasing, this is not just a cost of living crisis. For charities, this is a Cost of Giving Crisis.”

This is the introduction to the latest research from NCVO that highlights the issues facing charities and community organisations across the country[1].

Their headline results show that:

1. 85% of charities they spoke to in a recent survey said this winter will be as tough – or even tougher (54%) than it was last year.

2. If our sector doesn’t get the support it urgently needs, 1 in 5 charities could be forced to close until things improve, leaving people and communities at risk.

This is all driven by the perfect storm of costs climbing, funding falling and demand increasing.

The sad thing about this is that it does not come as a surprise to those of us here at Support Cambridgeshire. Across the county we have been seeing these trends for a while now and the findings are backed up by our most recent research[2] which was conducted over 8 months ago.

Even back in February of this year we were seeing a marked drop in optimism, with only 43% of groups believing the next year would be better than the last. (compared to 59% the previous year). We were also seeing 85% of groups reporting that a lack of funding would be a barrier to their ability to deliver.

On almost the same day that NCVO launched their campaign, we also saw the latest results from the Nottingham Trent University Barometer Survey[3]. The report entitled ‘A tale of two sectors’ shows that bigger organisations with an income over £100K are finding it easier to navigate the crisis than the smaller ones.  Those smaller organisations are faring less well financially and they also report that:

“The great volunteering decline nationally is hitting small charities hard – almost six in ten (59%) small charities report that recruiting volunteers is a major concern for them, compared to 15% of large charities.”

This mirrors our local research. We know that over 80% of Cambridgeshire registered charities have an income below £100K and that many are struggling. We also know that locally, after funding, the biggest barrier faced by charities is recruiting volunteers with 73% of organisations indicating this is an issue for them.

The barometer survey highlights real issues for the paid workforce, and whilst nationally this is growing quicker than in the private sector, we know locally many organisations are struggling to recruit. The research indicated that nationally 30% of charities were reporting increased levels of burn out and 25% were seeing higher sickness absence. This is not a surprise to us. We are seeing more groups reporting issues with recruiting staff, 54% saw this as an issue that was impacting on their work this year, up from 35% last year.

But we also had groups sharing feedback like:

“All staff are over stretched”.

“Feeling overstretched and undertrained for the job”.

“Staff [don’t have the] ability to work the hours we need”.

These findings are echoed in our day-to-day work supporting local groups. Staff at all levels, especially those that are running small organisations, are feeling stretched and burnt out, and we are seeing higher levels of turnover than ever before.

What can we do?

Support Cambridgeshire fully supports NCVO in their campaign to raise the issues facing the sector at a national level. But this is not enough. We need to be raising this locally. We will be making sure that local councillors and those across all the local statutory sectors are aware of what they will lose if there is not sufficient support for local organisations.

  1. We need to see more co-ordinated support for the sector.
  2. We need to see longer term funding to ensure the sector can plan and remain sustainable.
  3. We need there to be an understanding of what is lost every time a group closes or is unable to take on more clients.

The sector is no longer simply nice to have, it is an essential part of the safety net that individuals and communities rely on, and if the sector is unable to offer that support, more people will fall though the net and increase the demands they make on statutory and health services that are also at capacity.

Support Cambridgeshire partners are here to help.

Both Hunts Forum and CCVS are there for all groups across the county. Here is a taste of how we can help.

Help with Funding.

We can offer advice on how to diversify your income. We can help with funding applications by acting as a critical friend. You can visit Support Cambridgeshire 4 Community to find both local and national funders. https://funding.idoxopen4community.co.uk/supportcambs

Help with volunteering.

Volunteer Cambs – visit the new website developed to help recruit and manage volunteers. https://www.volunteercambs.org.uk/

We can help you to improve how you manage and recruit volunteers through training, one to one support and networks.

General help and support.

Have a look at our extensive training offer https://supportcambridgeshire.org.uk/training/whats-on/

Come along to one of our network events to get hints and tips and learn from other organisations. https://supportcambridgeshire.org.uk/relationships/

Individual support and advice. Contact us and we can help with issues and problems, even if we don’t know the answer we probably know who best to ask to get the help you need. info@supportcambridgeshire.org.uk

Sign up for our newsletter to keep up with all the latest news. https://supportcambridgeshire.org.uk/about/subscribe/

[1] Read more on the NCVO website https://www.ncvo.org.uk/get-involved/cost-of-giving-crisis/

[2] Read more and see the reports on our website https://supportcambridgeshire.org.uk/news/state-sector-survey/

[3] The VCSE Barometer is developed and delivered by NTU’s VCSE Data and Insights National Observatory in partnership with Pro Bono Economics.  It is supported by the major UK national VCSE infrastructure organisations and membership bodies.https://www.ntu.ac.uk/research/groups-and-centres/projects/vcse-data-and-insights-national-observatory/vcse-barometer-survey

Reflections on ‘Coming up for air’ report, Mark Freeman


What the 2022 State of the Sector Survey tells us about the Voluntary and Community Sector (VCS) in Cambridgeshire

A great deal has been written about the impact of the pandemic on the VCS over the last years. We carried out research in both 2020 and 2021 that showed that groups were adapting and growing but they had concerns about funding and burnout. Many of our findings have been backed up by national surveys[1].

This survey was carried out over February and March 2022 and shows that locally groups have weathered the storm relatively well. The impact of the pandemic has been more negative than positive, with groups on average scoring the impact as 4 out of 10.

Green survey with the title overall how has the pandemic impacted your organisations.

It is however debatable as to whether the storm has come to an end. Even as we learn to live with Covid and we return to a more ‘normal’ life, the sector and those that they support are caught up in the next wave of circumstances that impact on them. There will be a fallout from the last two years that we will need to understand and navigate, this will be complicated by the environment we all work in. We are all now grappling with the impact of the cost of living crisis and the war in Ukraine. At the same time many experts are predicting significant health impacts over next winter due to flu and possible new Covid variants.

What we have learnt is that although there are issues of concern that need to be addressed, overall the sector remains resilient and forward-thinking.

Trust in charities is rising according to government figures[2] and the last two years have demonstrated the ability of small charities and community groups to deliver essential services and support at a local level. Couple this with the optimism that the survey showed, 59% of respondents believed 2022 was going to be better for their organisation than 2021, and we believe that we are at a point where the role of small organisations and the communities they work in is recognised as the best way of reducing inequalities and providing opportunities.

More people are seeing this, and the Commission on Civil Society[3] write:

“With their unique combination of trust, agility, community, purpose and prevention, the charity sector is a powerful part of the public services ecosystem, with the potential to do even more than it does today. From mental health to social care, children’s and youth services to housing, a large proportion of the UK’s 160,000 charities and the 910,000 people who work for them play a fundamental role in providing or supplementing public services”

Locally we are seeing statutory services looking at how they work with the sector and communities. Local councils are looking at full system thinking and co-producing services with the sector. The new Integrated Care Systems in health have working with communities and the sector embedded in their core principles. We know that these changes will not happen overnight and that they will be hard to implement, we also know that the sector has its issues and is not fully ready to help, but it is there and there is a willingness to learn, engage and adapt. The whole system from a national to a local level has to work hard to find ways to support charities and especially those local small charities that are embedded in and engaged with communities.

The two big issues from the survey

Two big issues arose from the survey, these were funding and volunteering.



Volunteers are essential to the work of the sector and by our calculations could be worth over £117million to Cambridgeshire in a year. Over the pandemic many people signed up to volunteer but these were often short term opportunities and numbers were increased by the emergency nature of what was needed and by the number of people on furlough or working from home. The survey showed that over 70% of those responding were experiencing some issue with recruiting volunteers, and 56% were having issues retaining existing volunteers.

“All our members are elderly, frail. Since covid we have lost some, some are reluctant to come out. Present volunteers are not getting any younger either and commitment and time are difficult. We are considering bringing our group to a close.”

As a sector and a society we need to address these issues. Locally Cambridgeshire needs a county portal that allows groups to reach potential new volunteers, and that allows interested people to find volunteering opportunities that excite and interest them. We need to ensure that groups are offering people the support and flexibility they need to give volunteering a go. Volunteering opportunities need to be flexible and safe; they need to fit with the way people live and work.

We don’t need a national system, we need local investment into a system and the structures that make local volunteering easier and more accessible. We need to work with the business sector to look at how they can support their staff to volunteer. We must create the opportunity to volunteer in schools so that people get the bug early. We need to create volunteering opportunities that appeal to people at all stages of their lives.


The survey shows there has been a mixed impact on local groups due to the pandemic but 80% of groups see a lack of funds as an issue. The survey has also shown that there have been different impacts on finances for organisations, whilst most reported a neutral impact a higher number reported a negative impact than reported a positive one.

We know that many foundations ‘opened their coffers’ over the pandemic to fund additional support to enable groups to adapt, grow and deliver more. We know that government both locally and nationally also found money to support the sector and the work it did. The upshot of this will be the tightening of funders’ belts in the next few years. This will have a dramatic impact on organisations who will (along with everyone else) be faced with rising costs to deliver their work.

The nature of a national emergency meant that many funders relaxed their funding criteria and their need for monitoring. This was welcomed as it gave groups the space to adapt delivery to suit a changing environment. It also meant groups concentrated more on delivery and less on applying or monitoring. We also know that a lot of funding was short-term and needed to be spent quickly. This is difficult for smaller organisations to manage who need time to ramp up delivery, it has also resulted in a lot of organisations growing quickly with little hope of maintaining that growth.

We need a new type of funding. It has to be flexible and it has to fund outcomes and not projects. Funders must be less prescriptive about monitoring. Most charities monitor their work as they want to know what is and isn’t working and trustees need to be able to govern. We need to work together to ensure that one monitoring report can meet all stakeholder’s needs.

We need to look at core cost funding that will allow charity to deliver on its mission. Projects can’t run without the core of an organisation, so we need to move away from funding projects. Lloyds Foundation[4] state they

“Trust charities to spend the funding we give them as they judge best to achieve the greatest impact.”

We need to see more of this. Charities are best placed to know what is going to work and have an impact. A move to more collaborative funding will increase the impact and enable charities to spend more time and money delivering their services.

Charities need to plan, real impact takes time to happen, and sustainability is not about constantly replacing short-term funding. We need funding to be longer-term. Three years as a minimum but 5 or 10 years if funders are looking at addressing complex issues that rely on building trust and relationships.

The importance of infrastructure

The work of infrastructure (those organisations who work to support the sector) at local and national levels has to be recognised and supported. If there is a need for charities, and those that work with and fund them, to do things differently, they will need support to accomplish that.

“A lot of what we have done locally won’t make the papers, but we have laughed and cried with staff and volunteers over the pandemic. We have informed, advised and supported them. We have helped them gain new skills, build new relationships, and find new resources. We have worked with partners to ensure that the sector was recognised and supported.”

Infrastructure has shown its value over the pandemic and investment has flowed into it. However, locally and nationally, this has not been uniform which has led to different levels of support to groups across different areas. This has inevitably resulted in people being offered very different service levels as the number of local charities and their ability to deliver services, t, is better where the charities have had more support. One respondent wrote:

“They offer the best possible support to the sector – they are pro-active, professional, experienced, thoughtful, kind and considerate.”

To conclude

We have a vibrant and diverse voluntary and community sector in Cambridgeshire. On the whole there is optimism for the future. 59% of respondents think that 2022 will be a better year than 2021 for their organisation.

We have seen the sector working with other partners to make the pandemic as bearable as possible.

We have seen incredible efforts put in by staff, volunteers and trustees.

We have seen groups adapting and learning to ensure services were continued and improved.

We know that there are challenges ahead but we have seen positive changes starting to happen. We need to build on what we have, learn from our mistakes and celebrate our successes.



[1] https://www.lloydsbankfoundation.org.uk/we-influence/the-value-of-small-in-a-big-crisis


[2] https://www.gov.uk/government/publications/public-trust-in-charities-and-trustees-experience-of-their-role/public-trust-in-charities-2021-web-version

[3] https://civilsocietycommission.org/conversation/understanding-the-ecosystem-charities-and-public-services/

[4] https://www.lloydsbankfoundation.org.uk/we-fund