Tag Archive for: Advice

Change to HR Law

Did you know that there has been a change to HR Employment Law?

Employees only need to provide a sick certificate if they are off sick for more than 28 days. This is effective as of now and is due to stop on 27th January. For more information visit this article.

https://www.mccabeandco.com/news/emergency-changes-to-self-certify-sickness/ 

Government website can be found here: https://www.gov.uk/guidance/statutory-sick-pay-employee-fitness-to-work.

Critical Friends – Developing a new project

 

COPE (Cambridgeshire Older People’s Enterprise) is a registered charity providing information/advocacy, social groups, outings and a bi-monthly newsletter to more than 2,300 registered members living in Cambridgeshire and Huntingdonshire. The organization was established by volunteers to ensure that older adults have a voice in their community and to highlight quality of life issues for this segment of the population. It remains volunteer driven with all programmes developed and supervised by volunteers.

The need
Following a needs assessment distributed to members in 2018, COPE created TALKING TOGETHER, a free, weekly telephone-based series of discussion groups enabling registered participants to come
together from the comfort and security of their homes to share ideas experiences and a love for life-long learning. The programme’s importance was underscored during the Covid – 19 pandemic when all face to
face groups stopped, and many COPE members started shielding. It will remain a valuable source of support as the pandemic plays out, and as restrictions on meeting in groups continue. COPE initially required a consultation to ensure it took all necessary steps in creating a new programme and in gaining insight into the network of collateral service providers in the area. Once TALKING TOGETHER was successfully established, information about appropriate funding sources was needed.

What was done
Cope found CCVS extremely helpful in the early planning stages, examining the aims of the programme, service design and plans for outreach to the older adult community. We were able to act as a critical friend and ask questions that helped COPE clarify the projects aims and how it might operate. Once the project plan had been agreed, further discussions focused on identifying funding sources and suggestions on how to best position the organisation to be successful with its grant applications.

The Impact/change
CCVS staff acted as a “sounding board”, always asked the right questions, and made very useful suggestions, assisting the organization in the challenging process of taking an idea from conception to realisation.
The outcome is a funded project that is now delivering an increasingly important service to COPE members, including a successful series of events over the summer of 2020.

Testimony
“CCVS staff provided the essential information and helpful critique which contributed to the development of TALKING TOGETHER. They were, and remain, available to test ideas, consider alternatives and continue moving the programme forward. Always generous with their time, CCVS’s input has been a key factor in ensuring the creation and growth of our unique service for older adults.” Deborah Katznelson, COPE trustee

 

This case study can also be downloaded here

COPE critical friend sc logo

Managing Volunteers – a package of support

Introduction
Addenbrooke’s Charitable Trust (ACT) is dedicated to supporting innovation in patient care at the Addenbrooke’s and Rosie hospitals. We are the only registered charity dedicated to supporting innovation in patient care across Cambridge University Hospitals NHS Foundation Trust.

 

Thanks to the immensely generous support of our donors, Addenbrooke’s and the Rosie hospitals can provide a level of patient care beyond that which can be delivered by NHS funding alone and make projects happen sooner or to a greater degree than might have otherwise been possible.

ACT have a team of dedicated volunteers who often give their time to say thank you for the care they experienced at our hospitals. Their roles include, Fundraising Volunteers, who help to raise awareness of ACT, in their communities and/or the hospital as well as Office Volunteers, who support us with administration tasks.

This case study has been written by the new Volunteer Coordinator.

The need

My role as Volunteer Coordinator is new for ACT. I joined a year and a half ago and got in touch with the CCVS for support in re-envisioning how ACT involve volunteers and to put in place a formal volunteer programme.
The ACT volunteer team at the Chariots of Fire race 2019

What was done

The CCVS have supported ACT in developing its volunteer programme through the Volunteer Management forums, training and 1-on-1 advice. The Volunteer Manager Forums have provided a welcoming environment to talk to others in similar roles to myself as well as giving a valuable opportunity to learn from how they work with their volunteers. In addition, I have attended training sessions, in-person and online, on topics such as volunteer recruitment, supervision skills and legal issues. This has helped to build my knowledge base and develop a reference library of good practice guidance, that I can
share with colleagues and use on a regular basis. Finally, and importantly, being able to ask for expert advice from the CCVS on a 1-on-1 basis, is extremely helpful. The team have always provided informed and considered feedback quickly and professionally and this has been invaluable when working on bigger projects, such as putting in place the charity’s first Volunteer Policy.

The Impact/change 

The CCVS has helped ACT put in place a supportive supervision structure for our volunteers, introduce a Volunteer Policy and has given me greater confidence in championing the need for a considered approach to volunteer recruitment and management. ACT is now able to grow and extend the reach of the volunteer team whilst having a structure in place that ensures existing volunteers are valued and provided with development opportunities.

Testimony

“The support and quality of training provided by the CCVS, whilst developing and delivering ACT’s volunteer programme, has been exceptionally helpful and of great support. It’s wonderful to feel part of a wider team through the Volunteer Manager Forums and the training has enabled me to make informed recommendations to colleagues and implement positive change. I am also extremely grateful for the additional support offered since the Covid-19 pandemic. This has helped me in my approach to communicating with our volunteer team, whilst physically dispersed, as well as reminding me to maintain an awareness of my own wellbeing when working under difficult circumstances.
Thank you CCVS!”

 

September 2020

To download this case study click here

ACT volunteer management support sc logo