Introducing: JOY Marketplace is a Directory of Service of local and national non-clinical services
JOY Marketplace is a Directory of Service of local and national non-clinical services
Introducing: Joy Marketplace – a helpful website where you can find information about non-clinical services and support available locally and nationally. This includes things like community groups, mental health support, physical activity programmes, and more.
This guide will walk you through how to use, update, and make the most of the website.
A beginner’s guide to using the Joy Marketplace
The Joy Marketplace is designed to help people find the right support for their needs. It’s especially useful for professionals working in social prescribing and voluntary organisations who want to refer or signpost individuals to trusted services.
But it’s more than just a directory – it also allows health and care professionals to make referrals and track them, helping to see what impact those services have had on the people they support.
How Joy works with other local platforms
The Joy Marketplace works alongside the How Are You (H.A.Y.) websites. Both platforms list local organisations that provide support across Cambridgeshire and Peterborough, making it easier for people to find the help they need when they need it.
Joining the JOY Marketplace
How to use the Joy Marketplace is a beginners guide to setting up and using the Joy Marketplace and includes information on:-
- How to add a service to the Joy Marketplace *
- Managing your referral pathway
- Changing a listing owner
How to use the Joy Marketplace – Joy Knowledge Base
* If you prefer to watch a video on how to add your service to the Joy Marketplace click this link: Joy Marketplace Demonstration Session Recording
Monthly Demos
Anyone in a Community Organisation who has added a listing to the Joy Marketplace is invited to join monthly demo sessions. Find out more: Joy Marketplace Monthly Demo
To ensure that patients are prepared, once they have been referred to a service, they will receive an email with a link to your listing on the Joy Marketplace. Click in the link below to see what it looks like.
What does a patient see when they get referred to your social prescribing service?
How do I manage inappropriate referrals?
Here you will find some tips on how to minimise the number of inappropriate referrals being sent to your organisation
How to reduce inappropriate referrals?
To find out more about JOY Marketplace, please click here: https://www.cpics.org.uk/joy
Please feel free to reach out to support@thejoyapp.com for any further support or information.
