The Talking Together in Cambridgeshire team is excited to announce the upcoming Festival of Stories in 2025! This year’s festival, taking place from February 19th to 26th, will focus on the value of everyday stories in children’s lives.
The festival aims to showcase how stories can be used in fun and interactive ways to enhance children’s communication, language, and literacy skills. The stories shared will reflect children’s daily experiences, validating their importance and fostering a sense of connection.
The festival will also highlight how parents and carers across Cambridgeshire can use the “50 Things to Do Before You’re Five” program to create new stories based on everyday activities, build lasting memories, and strengthen family bonds. Organizers encourage sharing the Festival of Stories flyer with families who might be interested in participating.
Stories from Objects Workshop: Led by Nicola Wallis of The Fitzwilliam Museum, this workshop is designed for those working with children aged 0-5 in Cambridgeshire. It will be held on February 11th, 2025, from 7pm to 8pm via Teams. Tickets cost £5 for participants within Cambridgeshire.
Talk a Little Walk, Little Bear Sensory Storytelling Session: International storyteller Cassandra Wye will lead this interactive session for children aged 2-5 with their parents, settings, or schools (excluding Peterborough). It will be held on February 26th, 2025, from 10:30 am to 11:00 am via Teams. Attendance is free, but limited to one ticket per family or setting.
Introduction to Making It REAL Training (Funded Places Available!)
The Talking Together team is pleased to announce the availability of funded places for the one-day Introduction to Making It REAL course. The Making It REAL approach focuses on four key strategies that parents can use to create a home learning environment that supports early literacy development:
Opportunities: Creating opportunities for children’s literacy development in the home environment.
Recognition: Recognizing and encouraging children’s literacy milestones.
Interaction: Interacting positively with children and supporting real-life literacy tasks.
Modeling: Acting as models of literacy users, so children see parents using literacy in everyday life.
Cambridgeshire Skills is offering funding to cover course costs for eligible participants. Eligibility criteria include being 19 years or older and a resident in the UK, EU, or EEA for the past three years. Additional criteria may apply for the staff costs bursary.
More details about the course dates, booking information, and eligibility criteria can be found on the Talking Together in Cambridgeshire website. Places are limited, so book soon!
Other Communication, Language, and Literacy Courses
Flyers for additional upcoming courses are also attached, including:
Hanen’s Teacher Talk Module 1: Encouraging Language Development in Early Childhood Settings
Talking Tennis: Building on Our Interaction with Little Ones
Further information about these courses can be found in the Communication and Language section of the Talking Together Professional Development Programme website. As with other courses, places are limited, so book early! Website.
New Resources: Book-Sharing Videos
The Talking Together team emphasizes the importance of book-sharing, an interactive way for parents and children to explore books together. Tilly Kirby, from the University of Cambridge’s Play in Education Development and Learning team, has created two videos explaining book-sharing benefits, techniques, and examples for both early years practitioners and parents/caregivers. The team encourages sharing the video for parents and caregivers with families.
Hello and welcome to this recording from Support Cambridgeshire, a partnership of Cambridge CVS and Hunts Forum. This is one of several recordings we have developed to support small charities.
To accompany the recording there are guidance links, available at the end of the transcript which will provide you with any materials or links we mention.
Slide 2 What we’ll cover:
During this short introduction, we will cover
Why we tell stories
The power of purpose
Story structure
Sharing stories – how to maximise your efforts
I will also be referring to some case studies to provide real-world practical examples showing how charities have used storytelling in practice to promote their cause. This on-demand training is aimed at individuals linked to community and voluntary groups and small charities, the goal is to encourage you to take your first steps on your storytelling journey and to briefly introduce you to how to make the most of your stories.
Slide 3 Why Should You Tell Stories
Its important to get the fundamentals of storytelling right first. Why should you as a (not for profit) tell stories ?
Stories build interest, awareness, and empathy
Your story is what attracts people to you—and what keeps them coming back.
They are the basic building blocks for reaching every goal you have as listed on the slide this includes raising money, recruiting partners and volunteers and building relationships.
Slide 4 How do you begin your story?
How do we start putting your story together? As we all appreciate, everyone has limited time – you as an individual, as an organisation, and your target audience. So thinking through how a story can help you achieve your aims and make a difference is important. So how do you create a story that achieves the outcome you want? Like a lot of things, it starts with questions. Keeping these points in mind when creating content or a campaign could help you achieve your storytelling goals.
Who are you telling your story to?
Why are you telling it?
What do you want to happen and when?
I will discuss each question in a little more detail over the next few slides.
Slide 5 Who are you telling your story to
So lets start with the “who?”
It’s really important that youget to know your audience. This will help you to create a more targeted campaign. You might think about segmenting your audience – introductory guides on how to plan your campaign are included in the links. Consider what barriers your audience are they facing – that are perhaps stopping them from engaging with your cause – is it time, digital or other access needs, finances etc. Also think about how they might want to get involved, based on what you know about them – so for example busy working individuals may want quick information on how they can support your cause outside of core working hours
Slide 6 WHY are you telling your story?
WHY are you telling your story? There could be many reasons or just one, but thinking about this will help you to achieve your goals with your story.Don’t tell a story or share content for the sake of it. Think through the outcomes you want to achieve early on and this will inform the story you tell and how you tell it
Slide 7 What do you want to happen and when?
What do you want to happen and when? What would you like the reader of your story to do or how you would like your story to impact your reader? It can be helpful to categorise your story to shape your message. You might think along the lines of a hard or specific ask for example; you want your reader to “donate here” or “volunteer now”. Or perhaps you want your story to have a “soft ask” so that your story shares information and inspires your reader to access further information or to further action.
Make sure your call to action is clear, for example, “click here to donate.” It is clear to your audience “when” they should take action.
Slide 8 Case study
This case study highlights how simple it can be to share a story. I found this very straightforward yet powerful story on the COOP website
The story is: Ian is a talented conductor, he has been a part of the Paisley Abbey choir for 20 years, he started a new community group called The Paisley Senior Singers. The group aims to attract seniors in the local area and beyond to join their singing and social group, on a weekly basis. The story shares details of when and where and who to contact for further details. There is also some text about sharing your own story about how your community has come together to support each other.
Referring back to our starter questions: Who, Why, What and when……
Who: Ian is a volunteer who wishes to support his community in particular the lonely older people, he is a talented conductor.
Why: The aim is to decrease loneliness, improve well being and increase community engagement
What: Ian used his experience to set up a group to engage with the local community to improve well being. The call to action is to share your community engagement story
When: Coop are asking community groups to share their stories about how their community has come together to support each other, there is a clear Call to action: “Share your story” button on the page.
Slide 9 Be More Cat
A useful tool to support you with starting to tell your own stories: it is to be more CAT
So looking at our Paisley Senior Singers case study again
Challenge: Decrease loneliness and increase community engagement
Action: engage with local community to improve well being
Transformation: volunteer used his experience to set up a group to engage with local community to improve well being. The call to action/transform is: share your own story on how you transformed your community for the better.
Slide 10 A second case study
A second case study. This is actually about a cat. This is a Cats Protection social media post. The story is about a cat called Gizmo who was found 20 miles away from his home, he had jumped into a delivery van, but he was microchipped so when he was found he was returned to his owners without further delay. The post included a direct quote from the joyful owners of Gizmo.
So there was a Facebook post, with text and pictures
Breaking the story down using the questions I posed earlier
Who is the story aimed at – cat owners – and what do cat owners like – pictures and stories of cats. This social media story includes a cute pic of a cat to ensure a wide reach with a personal story and a happy ending, where Cats Protection has played a positive and vital role, and how the target audience as cat owners can help Cats Protection to continue their work.
Why share this story – to keep cats safe. Cats Protection mission include rehoming cats and championing their rights, ensuring they return to their owners when they are lost forms part of their key objectives.
What outcomes does Cats Protection want to achieve with this story: If cats are lost, they can be returned home quickly and safely, and microchipping cats ensures this happens. So increase the number of cats being microchipped.
So; the final call to action is to Find out more about microchipping with a link
I have also posted a screenshot of some of the comments just to show how a Social Media post can engage an audience and continue the story, with re-shares, comments by other cat owners with their own stories and likes etc. So the one story about Gizmo can generate a conversation and “microchipping movement.”
Looking at this same case study using the CAT tool:
The Challenge is to engage with cat owners to encourage them to microchip their cats
The Action is to share Gizmo’s successful story and to inspire cat owners
The Transformation is for cat owners to be inspired to learn more about microchipping and microchip their own cats.
Slide 11 Sharing stories and how to maximise your efforts – less can be more
Moving on to sharing stories and how to maximise your efforts.Really helpful to remember that when thinking about digital storytelling, especially social media, think less is more. A few top tips are included on the slide
Keep sentences short (20 words maximum)
Keep films short 2/3mins maximum
Use short words
Don’t over-do punctuation
Be concise
Use every day English
Be authentic
Slide 12 sharing stories and how to maximise your efforts – accessibility
Sharing stories – how to maximise your efforts. Accessibility. There are a lot of free readability and accessibility software to assist you with this, including Microsoft which can help with accessibility, Grammarly can help with readability and CHAT GPT and AI can also be used to create content BUT be careful and make sure you are checking over any AI created content, so that it is your story and it makes sense. There are also some helpful, straightforward style guides when using various software tools. For example; Social media now have Alt text features and most have their own accessibility guides that tell you what to do. But across all platforms think about your presentation including your font and colours etc. There are some helpful links and resources on the slide
Slide 13 Memorable stories
To be able to maximise our efforts we want to make sure we are creating and sharing memorable stories, but what makes a memorable story? There is a clear beginning, middle, and end. The story is fairly short. It offers some action or transformation. We have already discussed this when we looked at story structure and how to create our stories, remember our initial questions, why are we telling the story and what do we want to happen, and the CAT tool, what’s the challenge, action and transformation. Also, remember Less is More (from the previous slide) when sharing our stories. When we looked at our initial questions, we did look at “who are we telling our story to.” And this also forms part of creating memorable stories, we should aim to tell and share a story that is personally relevant to you or the person who shared it with you so that it creates that all-important emotional connection with your audience.
The links on the slide provide further information and guidance on this idea of emotional connection with your audience when telling and sharing stories. The first step in making this emotional connection is your story’s voice, which we will discuss next.
Slide 14 “Person first Charity second.” Third Case Study.
If you are sharing someone’s story, you want to ensure an authentic voice to create that emotional connection. You need to be respectful and ethical. Remember; person first and charity second. On the slide is our third case study, from the Anthony Nolan website (they are a blood cancer charity). The links are to a short YouTube video and blog post with photos, sharing Jo’s lived experience. This case study shows that successfully sharing someone’s story, using their own voice doesn’t have to be slick professionally created content, instead user-generated low-quality footage but with quality content can be authentic and engaging, this is because Jo is charismatic, positive and confident. The audience is left rooting for her and it’s an inspiring story of lived experience created and shared authentically in Jo’s own voice. But remember that sharing lived experience can be complex depending on the people your charity works with, you will need to make judgements about what is appropriate. You must ensure that consent and ongoing consent is properly obtained and recorded. (We have provided links to further resources in the final slides and transcript.) The key to sharing lived experiences and others’ stories, ethically is to ensure that you build a consensual relationship based on trust, which continues even after the story has been created and shared.
Slide 15 Choosing your platform
Where do we start with what platform to use to share our stories?
This initial first question can already be overwhelming before we have even begun to share. As you are probably aware different platforms can reach different audiences. On the slide there is a link to We are Social Digital 2024 which does break this down a little. So for example the younger generations tend to use snapchat and tik tok and perhaps older generations use Facebook.
Think about your knowledge and capacity, as an individual and as an entire team.
If you think back to the Cats Protection case study – when I shared the screenshot of the comments section to Gizmo’s story – those comments can be just as important as the original post in creating that engagement and momentum, keeping the story alive and present. So, the knowledge and capacity to monitor and engage with the comments.
And remember that you can reuse or edit your content so that it can be used on more than one platform. Thinking back to Jo’s story with the Anthony Nolan Trust on the previous slide it was a blog post with a photo and also YouTube videos – which were then shared and posted on different Social Media platforms as well as their website.
Finally, remember essentially you are a matchmaker – matching your story to the best platform – so that as many people as possible will see it / hear it and action it
Slide 16 It’s part of a Process
In summary, storytelling is part of the bigger picture of your group’s story and it is all part of a process starting with:
Your audience – who are you telling your story to?
How can you connect with them – create that emotional connection
Collecting and curating those connections, those lived experiences and voices and include everyone – your entire team;
Producing the stories. Remember structure – beginning, middle and end. Remember CAT – challenge, action and transformation.
When you hit share it’s not the end – watch what the impact is – learn from it so that when you consider your next story and digital campaign you can improve on the outcomes.
Slide 17 Policies and procedures
I am ending with a couple of important resources slide. You may already have in place policies around safeguarding, EDI (Equality, Diversity and Inclusion) and health and safety. But as you consider storytelling it is important to make sure that you also have policies for the way you work through digital channels and on digital platforms. I have listed a few policies here that you may not already have, and you may need to think about adopting, including:
Data protection & GDPR
Consent & Photography
Copyright
Training & Guidelines
Digital Strategy
What to do if things go wrong? Dealing with complaints and negative comments
Social Media
Slide 18 Resources
Some further resources that may be of assistance
Slide 19Here to Help
We hope that this training has been of assistance as you embark upon your storytelling journey. Please do reach out to us directly with any further support needs and do check out our website for further training resources.
https://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/01/cover-5.jpg600900Karen Cannhttps://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/09/support-cambs.svgKaren Cann2024-12-03 11:36:412024-12-03 11:43:12Storytelling to Support Your Goals
Hello and welcome to this recording from Support Cambridgeshire, a partnership of Cambridge CVS and Hunts Forum. This is one of several recordings we have developed to support small charities.
To accompany the recording there are guidance links, available at the end of the transcript which will provide you with any materials or links we mention.
Slide 2
What we’ll cover:
This training uses resources and training developed and supplied with consent from the National Cyber Security Centre (NCSC) and the National Association for Voluntary Community Action (NAVCA)
During this short introduction, we will cover:
Awareness of NCSC
Why Cyber security is important
What you and your group should be aware of and looking out for when it comes to cyber attacks
Where can you access support and resources for you and your group for free
This on-demand training is aimed at individuals linked to community and voluntary groups and small charities, the goal is to encourage you to consider your cyber security position.
Slide 3
Awareness of the NCSC
Who are the National Cyber Security Centre?
The National Cyber Security Centre or NCSC are formally a part of GCHQ, one of the 3 main UK intelligence agencies. The NCSC mission is to help make the UK the safest place to live and work online. The NCSC provides key and up-to-date guidance for charities which are free to use. Their website is a one-stop shop for any of your cyber questions. You can contact the NCSC via their enquiries page. There is a helpful link from Charity Digital article; An A-Z glossary of cybersecurity terms and definitions
Slide 4
What is a cyberattack?
A cyber attack is considered any malicious attempt to damage, disrupt or gain unauthorized access to computer systems, IT networks or devices (such as laptops, phones and tablets). Specifically without your knowledge and permission.
Recent cyber attacks have made news headlines; in June 2024 the NHS was attacked and several GP surgeries and hospitals were affected causing serious disruption. The British Library were also victim of a cyber attack in October 2023.
Slide 5
What is Cybersecurity?
In the opposite way Cyber security is the actions you take to protect your systems and devices from such an attack. By protecting your systems sufficiently, you stand a significantly stronger chance of keeping your systems and charity safe from an attack. Just as the internet is a fundamental part of life in keeping your charity running and accessible to all, so is your cyber-security.
Slide 6
Why are Charities and groups at risk?
Charities hold funds (often electronically), personal, financial and commercial data of interest to individuals and often of monetary value to a criminal. Often this data is sensitive, valuable and vulnerable to attack. Think about how your supporters would feel if their data was taken from your systems.
The Impact of a cyber-attack can range from missing data, stopping your operations temporarily or permanently, costs of a breach or lost revenue including the time taken to recover, and finally the reputation of your charity.
A Cumbria-based community charity, The Milom Network Centre, which supports local people with its food pantry, second-hand furniture sales and educational programmes, lost all of its charitable funds in May 2024 when it fell victim to fraud. Scammers emptied its entire bank account. Before the bank agreed to the refund the charity, they faced the very real fear of closure.
Slide 7
Who could attack a charity?
Cyber Criminals might attack a charity. This can be either untargeted or targeted. No matter which way it is, it’s usually always for financial gain. There is no information to say charities are specifically targeted over other sectors. However we know criminals scan the internet for organisations that have weak security defences.
If you think about an opportunistic burglar walking down street looking for properties with open windows. The burglar or cyber criminal won’t care if those windows belong to a small or large charity. It’s not just ransomware. Criminals can steal money through other routes like pretending, to be a supplier and asking for urgent payment on an invoice.
Nation States; There is currently no evidence of nation states targeting the charity sector but it is possible to be caught up in un-targeted attack by a nation state.
Lastly the Insider threat. And by that I mean a member of staff, volunteer, or trustee that’s working in the charity. The overwhelming majority of cyber incidents caused by insiders are accidental. However they can still have a significant impact on the operation of the charity. Its really important for charities not to foster a culture of blame for accidental ‘insider’ cyber incidents. It is so easy to make a mistake whether it’s clicking on a suspicious link or opening an attachment which could unleash a virus. The important thing is that staff feel that they can report without fear of repercussions. That way IT can be up and running quicker and data recovered faster.
But there could be a chance that the insider threat could be on purpose. Perhaps a member of staff is disgruntled or a trustee feels they have been ignored.
All these threats, whether targeted or untargeted, accidental or on purpose, can be mitigated by using some key cyber security approaches.
Slide 8
How are charities being attacked?
Ransomware is a type of malware that makes data or systems unusable until the victim makes a payment. Typically, the data is encrypted, but it may also be deleted or stolen, or the computer itself may be made inaccessible. Following the initial ransomware attack, those responsible will usually send a ransom note demanding payment to recover the data. Law enforcement do not encourage, endorse, nor condone the payment of ransom demands. If you pay. There is no guarantee that you will get access to your data or computer. Ransomware attacks can have a devastating impact on organisations, with victims spending significant amounts of time and money to reinstate critical services. Often skills need to be bought in from elsewhere. Replacing or upgrading expensive IT equipment is also often required.
The British Library and NHS cyber attacks I referred to earlier were Ransomware attacks.
Malware is malicious software that is designed to interfere with a computer’s normal functioning and that can be used to obtain information and commit cybercrimes.
Phishing is where untargeted, mass emails are sent to many people asking for sensitive information (such as bank details) or encouraging them to visit a fake website. Most of us have heard about not opening suspicious looking attachments or weblinks, but these attacks do still regularly happen. Criminal groups will use charity branding or logos to make the emails look more legitimate, these can be obtained from websites or a simple google search.
A couple of examples on the slide. In May 2024 Companies House sent out an email warning of scam letters being sent out claiming to be from Companies House, the letters claimed that the recipient needed to make payment for Enhanced Web Filing Access.
In June 2024 we at CCVS posted on LinkedIn that we had been made aware by the Cambridge City Council of a fraudulent message aimed at Homes for Ukraine visa holders that was circulating online. The message falsely claimed to be from the Home Office and requested personal data.
Slide 9
What can you do to protect your charity?
What can you do to protect your data?
We will look at each area in a little more detail.
Backing up your data
Protecting against malware
Keeping devices secure
Create strong passwords
Defend against phishing
Slide 10
What can you do to protect your charity?
1. Back up your data
Backing up your data is your vital first step in your cyber security strategy. You must ensure not only that your charity is taking regular back-ups of important data but test that they can also be restored. This will reduce the inconvenience of any data loss from theft, fire, other physical damage or ransomware.
Identify what needs to be backed up. Usually, this includes documents, emails, contacts, legal information, calendars, financial records and supporter or beneficiary databases.
Ensure the device containing your backup is not permanently connected to your network either physically or over a local network.
Consider backing up to the cloud. This means your data is stored in a separate location (away from your offices/devices), and you’ll also be able to access it quickly, from anywhere. Link to Cloud security guidance from the NCSC is on the slide.
Slide 11
What can you do to protect your charity?
2. Protect against malware
Protecting your charity against malware (which is malicious software including viruses) doesn’t have to pricey or complicated, I have listed a few low cost and simple options on the slide
Use antivirus software on all computers and laptops. Only install approved software on tablets and smartphones, and prevent users from downloading third party apps from unknown sources.
Patch all software and firmware by promptly applying the latest software updates provided by manufacturers and vendors. Use ‘automatically update’ options where available.
Control access to removable media such as SD cards and USB sticks. Consider disabling ports, or limiting access to sanctioned media. Encourage staff to transfer files via email or cloud storage instead.
Switch on your firewall (included with most operating systems) to create a buffer zone between your network and the Internet.
There is a link on the slide to smartphone and device security guidance from NCSC
Slide 12
What can you do to protect your charity?
3. Keep Devices secure
Smartphones and tablets (which are used outside the safety of the office and home) need even more protection than ‘desktop’ equipment.
Switch on PIN/password protection/fingerprint and face recognition for mobile devices.
Configure devices so that when lost or stolen they can be tracked, remotely wiped or remotely locked.
Keep your devices (and all installed apps) up to date, using the ‘automatically update’ option if available.
When sending sensitive data, don’t connect to public Wi-Fi hotspots – use 3G or 4G connections (including tethering and wireless dongles) or use VPN’s.
Replace devices that are no longer supported by manufacturers with up-to-date alternatives.
There is a link to a NCSC blog post about mobile device management software on the slide
Slide 13
What can you do to protect your charity?
4. Creating strong passwords
Passwords – when implemented correctly – are a free, easy and effective way to prevent unauthorized people from accessing your devices and data.
Make sure all laptops, MACs and PC’s use encryption products that require a password to boot. Switch on password/PIN protection or fingerprint and face recognition for mobile devices.
Use two-factor authentication (2FA) for important websites like banking and email if you are given the option. Two factor authentication requires using a password and one other form of protection like a finger print, face recognition, pin or text message
Avoid using predictable passwords (such as family and pet names). Avoid the most common passwords that criminals can guess (like passw0rd).
Do not enforce regular password changes: they only need to be changed when you suspect a compromise.
Change the manufacturers’ default passwords that devices are issued with, before they are distributed to staff.
Provide secure storage so staff can write down passwords and keep them safe (but not with the device). Ensure staff can reset their own passwords, easily.
Consider using a password manager. And if you do use one, make sure that the ‘master’ password (that provides access to all your other passwords) is a strong one.
Links to further information and resources from the NCSC are on the slide
Slide 14
What can you do to protect your charity?
5. Defend against phishing
Phishing attacks are when scammers send fake emails asking for sensitive information (such as bank details), or the emails include links to bad websites and the emails encourage you to click on the links. To defend your charity against phishing attacks you can:
Ensure staff don’t browse the web or check emails from an account with Administrator privileges. This will reduce the impact of successful phishing attacks.
Scan for malware and change passwords as soon as possible if you suspect a successful attack has occurred. Don’t punish staff if they get caught out (it discourages people from reporting in the future).
Check for obvious signs of phishing, like poor spelling and grammar, or low quality versions of recognisable logos. Does the sender’s email address look legitimate, or is it trying to mimic someone you know? This is challenging as emails are increasingly sophisticated
Link on the slide is to 5 top tips to avoiding phishing attacks from NCSC
Slide 15
What to do if you are a victim of a cyber attack?
Despite your best efforts, cyber attacks can happen and if you think your charity has been the victim of a cyber attack – an online fraud, scams or extortion, you should report this through the action fraud website, there is a link on the slide.
You must report certain incidents that you’re legally obliged to report to the Information Commissioner’s Office (ICO) regardless of whether your IT is outsourced. This includes a personal data breach under the GDPR or the Data Protection Act.
You will also have to report it as a serious incident to the Charity Commission through the Charity Commission (England and Wales) website.
Reporting incidents will demonstrate that you have taken responsible action to identify problems within your charity. It also helps the Commission to gauge threats that may affect the wider sector and to take steps to address these with targeted advice and guidance.
If you are not sure if you have been attacked or need further advice, you can contact the NCSC enquiries.
Slide 16
NCSC Resources
The NCSC has produced a number of tools called the Active Cyber Defence tools or ACD. These are offered to organisations across certain sectors including charities for free. There are 3 tools which are worth looking into for your charity. They are Mail and web check and Early Warning.
Slide 17
NCSC Resources and guidance
The NCSC also has a lot of free resources including guides, support and advice. On the slide are a few resources that are useful to smaller charities in particular.
Small charity guide
Infographics: these are useful if your team has any specific questions or wants to learn more. They are available on the NCSC website and can be downloaded and printed.
E learning courses: this includes “top tips for staff”. The training can be completed online or downloaded and built into your own training platform. It takes less than 30 minutes to complete and is deliberately non-technical. This training is aimed at small organisations so some of the terminology is not aimed at charities but it is a useful resource for colleagues who may like some basic cyber skills.
Slide18
The Future
The future. Technology is constantly developing at an ever-increasing pace, with policy, legislation, and security furiously trying to play catch up. Plans for future legislation have again been amended with a new labour Government elected in July 2024.
AI briefly appears on the agenda but the focus appears to be on data protection matters and privacy rights.
We plan to update this training transcript with any relevant updates
We hope that this training has been of assistance in increasing your awareness of what is cyber security, who is the National Security Council and how you can protect yourself and your charity from possible cyber-attacks. Please do reach out to us directly with any further support needs and do check out our website for further training resources.
https://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/01/cover-1a.jpg600900Karen Cannhttps://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/09/support-cambs.svgKaren Cann2024-10-28 14:56:562024-10-28 14:56:56Cybersecurity for Small Charities
Get synergised, have created this basic introduction to working with business on behalf of Support Cambridgeshire. We regularly collaborate with Get Synergised to support groups looking to make connections with businesses. This particular training is aimed at small charities and voluntary groups, whether you are at the beginning of your journey in engaging with businesses or seeking a refresher.
Introduction to Engaging with Businesses: 5 Things I Wish I Knew
Hello and welcome to this Introduction to Engaging with Businesses: 5 Things I Wish I Knew, a recording for Support Cambridgeshire delivered by Get Synergised in partnership with Cambridge CVS and Hunts Forum.
This is one of several recordings developed to support small charities and voluntary groups in engaging with businesses. This recording includes some tips for success and is supported by a transcript and links that will take you to additional resources and information on the Get Synergised website.
Title Page
Introduction to Engaging with Businesses: 5 Things I Wish I Knew
If you are beginning your journey in engaging with businesses or seeking a refresher, this on-demand training video presents five insights that you probably wish you knew.
By avoiding common pitfalls, you’ll be well-prepared to cultivate partnerships with businesses eager to support you and your mission to help diversify income and resources for greater sustainability.
Slide 1
Firstly – Why Does Partnering with Businesses Benefit Your Organisation?
Expanded Resources: Businesses can provide financial support, in-kind donations, and access to expertise, enhancing your organisation’s capabilities and impact.
Enhanced Visibility and Credibility: Partnering with reputable businesses can elevate your organisation’s profile and credibility within the community and among stakeholders.
Innovative Solutions: Collaboration with businesses can spark innovation and creativity, leading to new ideas and approaches for tackling social challenges.
Sustainable Relationships: Establishing partnerships with businesses fosters long-term relationships built on shared values, which can lead to ongoing support and collaboration.
Now we know that, let’s delve into the 5 Things I Wish I Knew.
Slide 2
Introduction to Engaging with Businesses: 5 Things I Wish I Knew
Think About What You Might Need from a Business
Take Time to Build Relationships
Align Goals and Values
Confidently Make That Initial Ask and Contact
Always Follow Up, Celebrate Success, and Give Thanks
Slide 3
Think About What You Might Need from a Business
When engaging with businesses, it’s crucial to consider and request support beyond just financial contributions – although monetary support is indeed significant. Businesses are busy, so a well-defined request helps them understand exactly how they can contribute and what is needed. Here are some points on how to prepare to maximise your chances of success:
Time:
Volunteer Opportunities: Clearly outline how much time you need from business volunteers and what specific activities they will be involved in. For example, you might need volunteers for pro bono expertise or a fundraising event.
Flexible Options: Offer flexible volunteering opportunities that can fit into busy schedules on both sides, such as virtual volunteering or short-term projects.
Skills:
Skill-Based Volunteering: Identify specific skills that would benefit your nonprofit and seek volunteers who can provide those skills. For example, you might need help with marketing, graphic design, legal advice, or IT support.
Professional Development: Highlight how volunteering can also benefit their employees by providing professional development opportunities and enhancing their skills.
Expertise:
Advisory Roles: Invite business leaders to join advisory boards, trustee boards, or committees where their expertise can guide your non-profit’s strategy and operations.
Workshops and Training: Request experts to conduct workshops or training sessions for your staff or beneficiaries. For instance, financial experts could offer financial literacy workshops.
Resources:
In-Kind Donations: Specify what physical resources or equipment you need. This could range from office supplies, technology, or transportation.
Rooms and Space: Request meeting rooms or event spaces that the business can provide.
Finance:
Monetary Donations: Clearly outline the financial support you need, specifying amounts and how the funds will be used.
Sponsorship Opportunities: Offer sponsorship packages for events or programmes, detailing the benefits the business will receive in return, such as branding opportunities, meeting ESG (Environmental, Social, and Governance) goals, recognition, and networking.
Slide 4
Take Time to Build Relationships
Personal Connections: Develop personal relationships with key individuals in the business, rather than just seeking money and going in with a hard ask. Take the time to understand their motivations, interests, and values. Personal connections and warm introductions can strengthen the partnership and facilitate smoother collaboration.
Understand the Business: Research the company if you can. Understand their mission, values, corporate social responsibility (CSR) initiatives, and any past involvement with non-profits. This helps tailor your approach and shows that you’ve done your homework.
Identify the Right Person: Find out who the decision-makers are through a bit of research or asking others if you can. This might be someone in the CSR department, marketing, HR, or even the CEO, depending on the size and structure of the business.
Slide 5
Align Goals and Values
Good Fit: When looking for businesses to meet your asks, think about which businesses would be a good fit, might share your values, where they might be located, and what industries might be able to help you with what you need.
Know Your Own Mission, Vision, and Values: Be clear about your own non-profit’s mission, vision, and values to find the best alignment with potential business partners.
Slide 6
Confidently Make That Initial Ask and Contact
Personalise Your Approach: Tailor your message/email to the specific business and individual. Mention any common ground and keep your message brief and to the point, including a clear call to action that encourages a response.
Highlight What’s in It for Them: Shift the focus to their interests – why should they care? Clearly explain how your non-profit’s mission aligns with their goals and values.
Utilise Storytelling: Craft a compelling narrative that introduces your non-profit, what you do, the impact you make, and how it relates to the business. Explain the reason for reaching out and the potential synergy between your missions.
Utilise Existing Networks: If possible, leverage mutual connections to facilitate an introduction. A warm introduction significantly enhances the likelihood of a positive response.
Attend Networking Events: Engage in events where business leaders are present. These venues offer opportunities for face-to-face interactions and deeper engagement.
Phone Calls: Direct calls can sometimes be more effective. Be prepared with a concise pitch and ready to address any inquiries.
Utilise Social Media: Platforms like LinkedIn are effective for connecting with business professionals. Craft a concise and polite message outlining your purpose or share your organisation’s needs on the platform.
Propose a Meeting: Request a brief meeting to explore potential collaboration. Offer flexible scheduling options and suggest a few dates and times that work for them.
Articulate What You Can Offer: Describe the mutual benefits of collaboration, emphasising how their involvement will create a positive impact and meet their CSR goals, among other business benefits. Use stories, data, and examples to illustrate the value and potential returns on their investment.
Slide 7
Always Follow Up, Celebrate Success, and Give Thanks
Prompt Follow-Up: If you don’t receive a response within a week or two, send a polite follow-up email or call to reiterate your interest and inquire about their decision.
Share Impact Stories: Share stories and experiences that illustrate the impact of your partnership. Highlighting real examples and successes can reinforce the value of the collaboration and inspire continued support.
Thank Them: Regardless of the outcome, thank them for their time and consideration. This leaves a positive impression and opens the door for future opportunities.
Slide 8
Case Study Examples
Mills & Reeve and Hannah Nunn Kick Starter Coffee
Tees Law and Cambridge Acorn Project Legal Clinic
Slide 9
Benefits of Adopting Effective Partnership Strategies
Saves time and money
Enhance ROI (Return on Investment)
Maximise resource collaboration potential
Support sustainability of your organisation
Slide 10
Final Words – Image slide
We hope that you have enjoyed this short video, “An Introduction to Engaging with Businesses: 5 Things I Wish I Knew.” Hopefully, you now feel more equipped with some key points to get you off the starting block or to refresh your partnership strategy in this area for greater success.
Building influential relationships with corporate business partners, if done correctly, will help you diversify your income and resources while also boosting your credibility, profiling your organisation, reaching new audiences, making an even greater impact in your community, and sustaining your operations.
If you’re seeking to take your corporate partnership to the next level, we encourage you to enrol in our Foundation Course, “Winning Corporate Partnerships in 5 Steps.” This course will teach you to understand what businesses are looking for to attract their attention and how to use your time more efficiently to achieve better results with a proven strategic, relationship-first approach. It will also give you an overview of our strategic blueprint to help you build your Corporate Partnership Strategy.
Discover more about our courses, or subscribe to our newsletter for insightful tips and updates by taking a look at our website – www.getsynergised.com
Brought to you in collaboration with Support Cambridgeshire, CCVS, Hunts Forum and Get Synergised
https://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/01/cover-2.jpg600900Karen Cannhttps://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/09/support-cambs.svgKaren Cann2024-09-18 16:25:182024-09-18 16:27:40Introduction to Engaging with Businesses: Five Things I Wish I Knew
Hello and welcome to this recording from Support Cambridgeshire. This training introduces the key legal issues around managing volunteers.
The guidance links, available in the transcript you will find alongside this recording, will provide you with all the materials we mention.
Please note that this guidance is not intended to replace advice from a legal professional.
Slide 2 Outline of session
This session will give you headline information to put in place the policies and procedures to help you deliver your legal responsibilities to volunteers and those they support. We will look at:
– Employment rights
– Who can legally volunteer
– Key legislation covering:
Equality
Health and Safety
Data Protection
Copyright
Safeguarding
Slide 3 What is a volunteer?
There is no legal definition of a volunteer but the following is used by the Disclosure and Barring Service (more on them later)
A person engaged in an activity which involves spending time, unpaid (except for travel and other approved out-of-pocket expenses), doing something which aims to benefit some third party other than, or in addition to, a close relative.
Slide 4 – Trustees as volunteers
Trustees are responsible for the governing of a charity and usually have more responsibility and liability than non-trustee volunteers. We have a specific training available for trustees ‘What do trustees have to do?’ which can be found in the guidance links
Slide 5 – Why understanding legal issues matters
Failure to understand how legislation relates to volunteers could result in organisations facing legal action:
with volunteers claiming employment rights
around failure to protect volunteers
and around failure to provide training and support to ensure volunteers are able to perform their roles without causing harm to beneficiaries or the wider public.
An organisation’s lack of legal understanding can also result in negative consequences for volunteers themselves, impacting on their finances and wellbeing.
Slide 6 – Volunteers claiming employment rights
Volunteers do not have the same legal rights as people with employment contracts unless a contract is inadvertently created:
It is worth being aware of what creates a contract –
A contract is a legally binding relationship between 2 parties. A contract needs 4 elements to be legally binding.
An offer – this is a promise by one party with the intention of creating a legal obligation
Acceptance – the response to the offer which can be written or verbal
Consideration –. this can be a payment or something in kind such as equipment or training not directly related to the volunteer’s role
An intention by both parties to create a legally binding relationship that a reasonable person would accept as intending to create a contract.
By contrast volunteering is a gift relationship and is not legally binding on either party.
There have been cases where volunteers have been able to take an organisation to an employment tribunal and prove that a contract exists. . For more details see the guidance links
Slide 7Minimising the risk of giving volunteers employment rights
If a contract is created with a volunteer they could be awarded employee status, which in the worst-case scenario, could make them eligible for the national minimum wage backdated for the entire period of their volunteering. This could have serious consequences for a charity.
The danger of creating a case for employed status is minimised by ensuring that there is no legally binding contract in place and that there are clear policies and procedures specifically for volunteers that avoid using language associated with employment. For example, volunteers perform a role and not a job and are reimbursed for expenses and not paid. Good records need to be kept of training undertaken and expense payments received.
The organisation might consider putting in place a volunteer strategy and a volunteer policy which will clarify how the organisation interacts with volunteers, clearly demonstrate how volunteering differs from the work of any employees.
Volunteer role descriptions clarify the purpose, qualities and requirements of a role helping distinguish them from employee job descriptions.
Volunteer agreements are statements of mutual expectation that can be ended at any time by either party and are not legally binding.
Slide 8 Managing expenses
Mismanagement of expenses can cause problems for your volunteers and you could be seen to be paying a consideration which is one element of a contract.
The Inland Revenue rules permit volunteers to reclaim costs incurred or which will be incurred whilst volunteering including mileage, a reasonable meal, specialist clothing and care costs for dependents. However, although it is best practice to offer expenses organisations are not legally obliged to pay them.
Payments made to volunteers that are more than out of pocket expenses may be treated as taxable income. If the volunteer is in receipt of benefits any over payment may impact on benefit payments as they will be treated as if they are in paid work.
By collecting and keeping the right documentation as outlined in an expenses policy you protect both the organisation and the volunteer.
We often get asked questions about whether the law allows certain groups of people to volunteer. The good news is that most people are legally able to volunteer. The exceptions being those whose visa status excludes them and those who do not meet the required criminal or safeguarding records checks for a particular role
People on benefits can volunteer if they continue to meet all the conditions of their benefit. It is advisable for people on benefit to inform the benefits office that they are volunteering
The legal restrictions on employing young people do not apply to volunteers. However, under 18’s are legally classed as vulnerable and safeguarding guidelines will apply. It is also necessary to check if under 18’s are covered by your insurance and you should put in place a separate risk assessment. There is a guidance link for a handbook on managing young volunteers at the end of the transcript.
Visitors from overseas can volunteer if their visa allows them and it is advisable to ask them to check with the immigration service. Those on tourist visas can volunteer as can refugees and asylum seekers. Some larger organisations insist on Right to Work checks for volunteers – this check is to ensure a job applicant is eligible to work in the UK and is only legally required for employees.
People with criminal convictions are legally permitted to volunteer and where a person has completed their rehabilitation, they do not have to disclose a conviction unless the role meets certain exemption requirements. Exemptions will usually apply to roles with access to children or adults at risk of abuse.
Slide 10 – Equality Act 2010
In this section we will work through the key legislation those managing volunteers need to consider. We will highlight key areas to be aware of and look at how to mitigate the risk of facing legal action. Starting with the equality legislation.
The equality Act protects people against discrimination, harassment or victimisation because they have, are perceived to have or are associated with someone else with any of the protected characteristics, which are:
Age
Disability
Gender reassignment
Marriage and civil partnership
Pregnancy, maternity (including breast feeding) and paternity
Race
Religion and belief
Sex
Sexual orientation
Slide 11 – Volunteers as service users
Volunteers do not have the same legal protect as employees, however service users are protected. The Equality and Human Rights Commission has advised that volunteers could (in some circumstances) be seen as service users creating the potential for a legal case to be brought. Many organisations address this head-by adding a clause like the following to their volunteer equality statement
We do not intend to create a contractual relationship with our volunteers but as a matter of respect and dignity we want to treat volunteers inclusively and fairly wherever reasonable.
Slide 12 – Volunteers as service deliverers
If your organisation provides advice in person or online, a community centre, shop, club, care home, or a private club or association with more than 25 members then the Equality Act applies to your services.
Where volunteers help you deliver your services they are seen as service deliverers carrying out your instructions. If, in their planning or delivery of these instructions the volunteer does something defined as unlawful discrimination, harassment or victimisation, you can be held legally responsible for what they have done.
Offer training and ongoing support to ensure volunteers understand how to behave and carry out their tasks keeping within the law. Check out the guidance links for more on this.
Slide 14- Health & Safety
Volunteers are not protected by all the same health and safety legislation as protects employees. However, an organisation has a duty of care to anyone they encounter to ensure they do not cause any unreasonable harm.
As service deliverers, volunteers need to be trained and supported to ensure public safety. It is best practice to put in place a health and safety policy and procedure for volunteers to follow. This will include putting in place risk assessments for activities and venues.
Although there is generally no legal obligation to insure volunteers, the Charity Commission strongly advised that volunteers are covered by the same level of insurance as employees. We have an on-demand trainings available on health and safety and on insurance (see guidance links)
Slide 15 – Data protection
The regulator for all organisations managing data is the Information Commissioners Office (ICO) which produces a wealth of guidance. Most volunteer-involving organisations hold information on their volunteers. This information is likely to be personal data (that identifies an individual) and may also include sensitive data (which is confidential data such an individual’s medical record which must be kept particularly secure). This information is likely to be personal data and may also include sensitive data. Volunteers data is protected and volunteers can view their own records through subject access requests including access to references given by 3rd parties.
As service deliverers, volunteer must comply with data protection legislation- There is no volunteer exemption and any organisation that asks volunteers to process data must manage the risks adequately.
The NCVO data protection and volunteers guidance in the guidance links explains the legal requirements for handling data (The data protection principles) and the reasons (the lawful basis) you must establish for processing data. Please note that in most cases not for profit organisations managing their own data do not have to register with the ICO
Slide 17- Minimising risk
To minimise risk put in place a data protection policy and procedure for volunteers to follow. Ensure you have in place a privacy statement that can be shown to anyone whose data is being collected. In the guidance links there is a Create your own privacy statement tool. Ask volunteers to complete an information consent form for their own data (see guidance links for a template). Ask volunteers to sign an agreement covering data protection and confidentiality (example shown in guidance links)
Offer training and ongoing support to ensure volunteers understand how to carry out their tasks keeping within the law.
Slide 18 – Copyright
When an employee creates something as part of their contract of employment, whether it is a blog, photo or illustration, the material belongs to the employer. This is NOT the case for volunteers who retain the copyright for whatever they create. This can be challenging when a volunteer decides to withdraw their permission for something the organisation has invested in. For example, a logo or a photograph used in a printed leaflet or on a display board.
A volunteer can be asked to complete a deed of assignment to transfer copyright to the organisation – an example is shown in the guidance links. An alternative is to agree a licence where the volunteer retains ownership but allows use of the material, this is usually in return for a consideration. If a license is agreed legal advice should be sought to avoid complications over whether any payment could contribute to the creation of an employment contract.
The Care Act 2014 applies to any person 18 plus who:
Has needs for care and support
Is experiencing, or at risk of, abuse or neglect.
Is unable to protect themselves from the risk or experience of abuse or neglect.
Only those that meet the adult at risk criteria should be referred to adult safeguarding.
Slide 22 – Disclosure and Barring Service (DBS)
The DBS maintains a record of a person’s criminal convictions and cautions and decide who should be barred from working with vulnerable groups and put on the barred list. The DBS maintains 4 different levels of check (these together with more detail on the definitions of regulated activity are explained in the Safeguarding for volunteer managers guidance link).
Before an organisation considers asking a volunteer to assist them in making an application for a DBS check, they are legally responsible for ensuring that they are entitled to submit a check for the role – not all roles are eligible for DBS checks. There is a link to an eligibility tool shown in the guidance links.
DBS checks can only be carried out for successful applicants who are appointed to a role, so when you make an offer to a volunteer you should clearly say that it is subject to a satisfactory DBS check
You should be aware that under the Rehabilitation of Offenders Act 1974 people do not have to disclose spent convictions in an application form unless the role is exempt from the Act.
Slide 23 – Regulated activity
Regulated Activity is a legal phrase used to describe specific circumstances where individuals are working or volunteering with children or vulnerable adults because of help or treatment they are receiving. A definition of regulated activity is show in the guidance links.
Anyone volunteering in regulated activity will be required to have an Enhanced DBS with barred list check. The barred list is a database that contains the details of individuals who have been banned from working with children or vulnerable adults due to past behaviour or offences.
It is illegal to knowingly allow a person on the barred list to work or volunteer in regulated activity.
Anyone who supervises staff or volunteers who carry out Regulated Activities will also need the same level of check.
Slide 24 – DBS further information
Unless an organisation is requesting large numbers of DBS checks they will be required to use an umbrella body to submit their DBS forms. The DBS does not charge for volunteer DBS checks but the umbrella body will charge an administrative fee.
The DBS update service (see guidance links) is a subscription service that is free for volunteers. The update service keeps the certificate up to date adding any new convictions and can be shared with other volunteering organisations if the volunteer wishes to share it. Volunteers must choose to register for the update service themselves within 30 days of their certificate being issued.
DBS checks can only be done for people aged over 16
Any DBS certificate information is confidential. It should be kept securely and only seen by those who need to see it as part of their duties
DBS checks are not suitable for people (other than refugees and asylum seekers) who have recently lived outside the UK but it might be possible to obtain a similar check from the country where they were last resident. See guidance link for Getting acriminal record check from outside the UK
Slide 25 A culture of safeguarding
Organisations need to put in place a culture of safeguarding – DBS checks will only show up concerns for people who have been convicted of offences or placed on the barred list and not all roles are eligible for these checks. Therefore, the way your organisation recruits, inducts, trains and supervises volunteers encouraging people to be open and share any concerns is key. For more on a developing a culture of safeguarding see the guidance links below.
Offer training and ongoing support to ensure volunteers understand how to behave and carry out their tasks keeping within the law. See the guidance links below for training you can share with volunteers.
Put in place safeguarding policies and procedures for volunteers to follow. There is safeguarding policy guidance shown in the guidance links which takes you through what a child and an adult safeguarding policy and procedure should cover
Slide 26 To find out more
For more detail on all of the topics covered here check out the guidance links in the recording transcript.
You can also contact our team at for help including help with policies and templates
https://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/01/cover-3.jpg600900Christine Trevorrowhttps://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/09/support-cambs.svgChristine Trevorrow2024-08-14 12:09:282024-08-15 10:46:25Legal issues around managing volunteers in England and Wales
Cambridgeshire Community Foundation’s Vital Signs report shares the latest insights on the state of Cambridgeshire’s community, reporting on key social themes such as local economy and employment, health and wellbeing, housing and homelessness, and more.
Understanding the needs and issues in our community is the first step to addressing them effectively. The latest Vital Signs report will help the Foundation guide funds to the problems and areas that need them most.
Michael O’Toole, CEO of Cambridgeshire Community Foundation, commented:
“Creating impact through philanthropic giving is maximised when we deeply understand our communities. Vital Signs is an important part of helping the Foundation and our supporters understand the challenges and opportunities within the communities we serve. This understanding of needs ensures that the incredible generosity of our donors is targeted to help deliver positive, meaningful change across Cambridgeshire.”
The report compares different districts in Cambridgeshire, to reflect the wide-ranging issues across our county, and it looks at how the county compares with the UK more widely.
We are delighted to announce that the CCVS photo competition is back for 2023!
This year’s theme: Improving Lives
The competition is open now until 4pm on Friday 29 September.
What’s in it for you?
Cash prizes will be awarded to the organisations linked to the winning photographs.
An opportunity to showcase your organisation. We know the difference local charities and groups make to the community, but we want everyone to be able to see a snapshot of your valuable work in pictures. Shortlisted entries will be displayed at a future CCVS event and we will also share media releases of the winning entries in our publications and with local media.
Prizes:
Judges Choice: £150 will be awarded to the organisation linked to the photo chosen as the winner by the judges.
People’s Choice: £150 will be awarded to the organisation linked to the photo which receives the highest number of votes in the people’s choice.
People’s Choice runner up: £75 will be awarded to the organisation linked to the photo which receives the second highest number of votes in the people’s choice.
The theme – Improving Lives – can encompass any part of what your organisation does, whether that’s photos of your team working in the office, your volunteers doing what they do best, (and improving their own lives as well as those who benefit), your organisation running an event, having contact with the people you support, looking after your green space or community building. Let your imagination run wild!
Anyone who is involved with a Cambridgeshire voluntary organisation, group or charity can take part – clients, volunteers, staff, trustees or supporters. So make sure you share the details of the competition with your teams and networks to encourage a variety of photos.
Images may be added to our photo library to use in our future marketing and communications, including our website, and social media channels.
This month’s meeting was chaired by Julie Farrow, CEO of Hunt’s Forum. A welcome and a round of introductions were made as there were several new attendees.
Julie apologised for the change in the agenda due to the proposed speaker being unavailable at the last minute.
From the action log a question was raised around the State of the Sector survey (produced by CCVS and Hunts Forum).
Although the survey has ended, the full report and analysis is still to be completed. Once this has been done this will be shared with anyone who would like it and put on the Support Cambridgeshire website.
A future discussion is planned to see how more workforce data could be collected. The ICB People Board is looking at the workforce and it seems like a good time for the VCSE to be included.
Hewitt Review
Instead of the speaker, Julie proposed a discussion around the Hewitt Review and shared a synopsis slide deck with the group. The Hewitt review looked at the oversight and governance of the ICS arrangements.
It was agreed that understanding how this applies in our area and which recommendations would be taken up was important for the voluntary sector going forward.
The recommendation of 1% increase in funding for prevention (often an area the voluntary sector organisations are involved with) over the next 5 years sounds positive. Still, without knowing what the start point is or understanding if the monies are being drawn from other health areas, it is difficult for the Alliance members to have confidence in the proposal.
It was agreed that it would be good to have a meeting with the ICS and the voluntary sector so the route going forward was clearer. Julie agreed to try and get this arranged. It was also suggested that reps that attend ICB committees also refer to the review, where appropriate, during meetings to get more incite.
Attendees felt there was still some disconnect in this ICS between North and South place, with both doing things differently- could this exacerbate the health inequalities within our region? Both directors for North and South Partnerships are being invited to future Health Alliance meetings (subject to their availability)
Julie’s Update
Julie then gave a brief update on the Healthy Futures Funding that has been launched and is being managed by Cambridgeshire Community Foundation (CCF). This programme makes £2 million available to Voluntary, Community and Social Enterprise (VCSE) partners across the area to deliver health and well-being improvements for local people, their neighbourhoods and communities. The minimum amount is £50k and it maybe that a few organisations will want to come together to apply.
Hunts Forum, PCVS and CCVS will be supporting groups to make applications for funds- a meeting between these organisations and CCF on what support and how it will be delivered is planned. More information will follow soon.
Julie also mentioned that each district has also received monies for tackling prevention and supporting community engagement. Each district is using this money in different ways.
Health Alliance successful in gaining Secretariat funding from the ICS – this funding will support the following:
Programme Director 14 hrs per week – hosted by Health Alliance member = £20k key tasks ensuring implementation of the VCSE Strategy, attending high level meetings (ICB in future as per goal in Strategy), chairing Alliance meetings
Project Officer 21 hours per week – hosted by Health Alliance member = £20k key tasks organising all meetings, collating feedback from reps, supporting Programme Director and Health Alliance members (currently being hosted by Hunts forum (Debbie’s role).
Communications 7 hours per week – hosted by Health Alliance member = £5k key tasks circulating information and opportunities to partners
Data collection 7 hours per month – hosted by Health Alliance member = £5k key tasks continuation of the data project, collating and bringing together key data sets from VCSE Health Alliance members
Julie asked that any organisations interested in the above get in touch with her.
Other Updates
As the ICS committees have not met since the last Alliance meeting any updates for these will be shared later.
The tackling inequalities group have three projects
Skill Swap – Oasis Centre Wisbech
Child safety/ health – Oxmoor
Chair-based yoga- Peterborough
The skills swap event has taken place with an attendance of 16 (a few no shows) with an age range between 7 and 92. Debbie was able to have some conversations with attendees about the priorities for the ICS and capture their views and where they feel there are gaps in provision.
The Integrated Neighbourhoods Updates
St Neots Integrated board has met, and 3 priorities were chosen- Prevention, Mental Health and Access to services (primarily a directory).
Huntingdon/ A1 has agreed 2 hub areas in principle- Coneygear Centre (Oxmoor) and Sawtry- The plan is to engage with existing groups to identify gaps in provision. There will be liaisons with HDC, too so that there is not duplication.
Fenland IN have some engagement events planned in the libraries and have secured some funding to run some cooking sessions.
Debbie explained that she is attending as many of the IN meetings as possible and linking them in with local voluntary sector organisations. As Debbie is not attending any IN in Peterborough or Cambridge it would be useful if other Health Alliance members attended these. They could give updates at the meeting or via Debbie.
Some organisations wondered how they could be involved. The list of known contacts would be reshared after the meeting, and if anyone had an interest in a specific project, Debbie is happy to do an email introduction to the leads.
Goals update
Julie briefly updated people on Goal 2- There was not much time for discussion due to the active discussions previously- However some of the goals on this are covered by previous discussion such as training opportunities.
There is no meeting planned for May as there are several Bank Holidays. The next meeting will be the 14th June 2pm and is an in person meeting being held at Peterborough Football ground.
https://supportcambridgeshire.org.uk/new/wp-content/uploads/2022/06/SC-standard-image-6.jpg684845Kathryn Shepherdsonhttps://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/09/support-cambs.svgKathryn Shepherdson2023-04-24 14:50:262023-04-24 14:50:26Health Alliance Group Update April 2023
Over the past nine months, many changes have happened in offices, hospitals and GP surgeries. Most of it is unknown to the general public, yet these changes will impact everyone.
There has been a national shift from Clinical Commissioning Groups (CCG), which decide where NHS money is spent locally, to a new Integrated Care System (ICS). This new system works completely differently from the CCG, including representatives from the care sector, local government and community and volunteer services within that decision-making process.
It isn’t straightforward and is still being rolled out. Here at Support Cambridgeshire, we have tried to simplify it HERE
However, we felt that we also wanted someone to come and talk through the changes, particularly the new Integrated neighbourhoods. Dr Abby Richardson, the clinical lead for Integrated Neighbourhoods, agreed to talk through the changes and their impact on communities.
The event can be viewed below.
https://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/04/Health-Update.jpg684845Kathryn Shepherdsonhttps://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/09/support-cambs.svgKathryn Shepherdson2023-04-20 14:49:542023-04-20 14:56:20What is an Integrated Neighbourhood?
Getting on Board are a small organisation with a big mission. To support people from all sectors of society to become charity board trustees and charities to recruit and retain a diverse range of trustees.
They have a range of resources, events and training available for current or aspiring trustees.
Ultimately they want to support all boards to be their best, and we encourage you to use them as a valued resource to develop your charity boards.
https://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/03/General-VCS.jpg684845Kathryn Shepherdsonhttps://supportcambridgeshire.org.uk/new/wp-content/uploads/2023/09/support-cambs.svgKathryn Shepherdson2023-04-03 12:10:512023-04-03 12:10:51Have you heard of Getting On Board?